Privacy Policy

Last Updated: February, 2026

This Privacy Policy explains how PrimeWMS (“we”, “our”, “us”) collects, uses, processes, and protects your personal data when you use our website and product, PrimeWMS – Warehouse Management Software.

When This Privacy Policy Applies

This Privacy Policy applies to personal data processed through:

  • Our software platform and services
  • Website: www.primewms.com.au
  • Demo requests and enquiry forms
  • Marketing communications
  • Event registrations
  • Job applications

Personal Data We Collect

Identifiers
  • Name
  • Business identification details (if required)
Contact Information
  • Email address
  • Phone number
  • Business address
Account Details
  • Login email
  • Password credentials
Professional Information
  • Company name
  • Job title
  • Work location
Technical & Usage Data
  • IP address
  • Browser type
  • Device information
  • Website interaction data

How We Collect Data

  • Form submissions
  • Account registrations
  • Demo bookings
  • Cookies and analytics tools
  • Public sources such as LinkedIn

How We Use Your Data

  • Provide and operate our Services
  • Manage warehouse operations and transactions
  • Send service updates and notifications
  • Provide customer support
  • Marketing and promotional communication
  • Improve platform performance
  • Fraud prevention and security monitoring
  • Legal and compliance obligations

Legal Basis for Processing

  • Contractual necessity
  • Legitimate business interests
  • User consent
  • Legal compliance

Data Retention

We retain personal data only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Sharing of Personal Data

We may share personal data with:

  • Service providers and hosting partners
  • Analytics and marketing platforms
  • Payment processors
  • Recruitment partners
  • Legal and professional advisors

International Data Transfers

Your data may be processed in countries outside your location, including Australia, the United States, the United Kingdom, India, and the European Economic Area, with appropriate safeguards applied.

Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or misuse.

Cookies & Tracking Technologies

We use cookies and analytics tools to improve website functionality and user experience. You can manage cookie preferences through your browser.

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

Your Privacy Rights

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

Contact Us

PrimeWMS – Warehouse Management Software
Website: www.primewms.com.au
Email: [email protected]